cv660 Terms & Conditions

These Terms and Conditions (hereinafter "Terms", "Agreement", or "T&C") constitute a legally binding agreement between you (the "Player", "User", or "you") and cv660 (hereinafter "cv660", "we", "us", or "the Platform") governing your access to and use of the cv660 website at https://cv660.io, all associated subdomains, mobile interfaces, applications, games, betting products, payment services, promotional programmes, and customer support channels (collectively, the "Services").

By registering an account, accessing the website, making a deposit, participating in any game or betting market, or claiming any promotional offer, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must immediately cease using the cv660 platform and close your account.

These Terms should be read in conjunction with the cv660 Privacy Policy and the Responsible Gaming Policy, both of which are incorporated herein by reference and form part of this Agreement.

To register and use the cv660 platform, you must satisfy all of the following eligibility requirements at the time of registration and throughout the duration of your account:

• You must be at least 21 years of age. cv660 strictly prohibits access by minors. This age restriction is enforced at the point of registration and verified through the Know Your Customer (KYC) identity verification process.
• You must be accessing the platform from a jurisdiction in which online gambling is not explicitly prohibited by applicable local law. It is your sole responsibility to determine whether your use of the Services is lawful in your jurisdiction before registering.
• You must be acting as an individual in your personal capacity and not as a representative, agent, or nominee of any third party.
• You must not be a current employee, contractor, director, officer, or immediate family member of a current employee or contractor of cv660 or any of its affiliated companies, game providers, or payment partners.
• You must not have previously had a cv660 account suspended, closed for cause, or self-excluded under any prior username or identity.
• You must have the legal capacity to enter into a binding contract under the laws applicable to your location.

cv660 reserves the right to request documentary evidence of eligibility at any time. Failure to provide satisfactory evidence within a reasonable timeframe will result in account suspension and the withholding of any pending withdrawals pending investigation.

3.1 One Account Policy

Each individual player is permitted to hold one single active account on cv660 at any time. Opening, operating, or attempting to operate more than one account — whether under the same name, a different name, the same device, the same payment method, or the same IP address — constitutes a material breach of these Terms and will result in the suspension or permanent closure of all associated accounts. Any balances in duplicate accounts are subject to forfeiture.

3.2 Accuracy of Registration Information

When registering, you must provide accurate, complete, and up-to-date information in all required fields. This includes your full legal name, date of birth, residential address, email address, and mobile phone number. Providing false, incomplete, or misleading registration information is a breach of these Terms and may constitute fraud. cv660 reserves the right to request supporting documentation to verify any registration detail at any time.

3.3 Know Your Customer (KYC) Verification

All players are required to complete cv660's KYC identity verification process before the first withdrawal is approved. KYC verification requires submission of a valid government-issued photo identity document (Bangladesh National ID card or passport) and, where applicable, proof of address. Documents must be clear, unaltered, and currently valid. cv660 processes KYC submissions within 24 hours on business days. Once verified, a player's KYC status is retained permanently, subject to any re-verification requirements arising from regulatory changes or account activity.

3.4 Account Updates

You are responsible for keeping your registration information current. If any of your details change — including your mobile number, email address, or residential address — you must update your account profile promptly. Failure to maintain accurate account details may result in delayed withdrawals or account access issues for which cv660 accepts no liability.

You are solely responsible for maintaining the confidentiality and security of your cv660 account credentials, including your username, password, and any two-factor authentication (2FA) codes. cv660 recommends enabling SMS-based 2FA on your account as an additional layer of protection.

• Do not share your account credentials with any other person under any circumstances.
• Do not use the same password for cv660 that you use for other online services.
• Do not access your cv660 account from shared, public, or unsecured devices or networks.
• Log out of your account completely after each session, particularly on shared devices.

If you suspect that your account has been accessed without your authorisation, you must notify cv660 support immediately via the live chat in your account dashboard or by emailing [email protected]. cv660 will take reasonable steps to investigate and, where appropriate, temporarily freeze the account to prevent further unauthorised activity.

cv660 accepts no liability for losses resulting from unauthorised account access where the breach arose from a failure by you to maintain adequate credential security, or where you shared your credentials voluntarily with another party.

5.1 Supported Payment Methods

cv660 accepts deposits via the following methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, and other methods as listed in the cashier at the time of transaction. Supported methods are subject to change; the cashier section of your account always reflects the currently available options.

5.2 Minimum Deposit

The minimum deposit on cv660 is ৳200 per transaction. There is no maximum deposit limit imposed by cv660, though individual payment providers may apply their own transaction limits.

5.3 Deposit Processing

Deposits made via bKash and Nagad are credited to your cv660 wallet within 60 seconds under normal operating conditions. In exceptional circumstances — including payment provider outages or scheduled maintenance — processing times may be extended. If a deposit is not reflected in your account within 30 minutes, contact cv660 support with your transaction reference number for investigation.

5.4 Third-Party Deposits

Deposits must be made from a payment account registered in your own name. cv660 does not accept deposits from third-party accounts. Any deposit identified as originating from a payment account that does not belong to the registered account holder will be returned to the source account and the deposit will not be credited to the cv660 wallet. Repeated third-party deposit attempts may result in account suspension.

6.1 Eligibility to Withdraw

Withdrawals are available to all players who have completed KYC verification and have a real-money balance (excluding locked bonus funds) sufficient to meet the minimum withdrawal threshold. The minimum withdrawal amount is ৳500.

6.2 Withdrawal Processing

Withdrawal requests submitted during normal operating hours are reviewed and processed within 1 to 3 hours for verified accounts. Requests submitted during scheduled maintenance windows or public holidays in Bangladesh may take up to 24 hours to process. cv660 processes withdrawals exclusively to the same payment method used for the most recent deposit, subject to provider availability.

6.3 Withdrawal Verification

cv660 reserves the right to request additional identity documentation before processing any withdrawal where there is a reasonable basis for suspecting account security compromise, identity misrepresentation, or suspicious transaction patterns. This is a protective measure and is not indicative of any wrongdoing by the account holder. cv660 will communicate clearly regarding any documentation requirements and will process the withdrawal promptly upon receipt of satisfactory verification.

6.4 Bonus Balances

Bonus funds and winnings derived from bonus funds are not withdrawable until all applicable wagering requirements have been met in full. Attempting to withdraw bonus-derived funds before wagering requirements are satisfied will result in the removal of the bonus balance and any associated winnings from the account.

cv660 offers a range of promotional bonuses to eligible players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL season, and IPL fixtures. All promotions are subject to the following general conditions in addition to any specific terms stated in the individual promotion:

• Wagering Requirements: All bonus credits carry a wagering requirement expressed as a multiplier (e.g., 20x, 30x) applied to the bonus amount or the bonus plus deposit amount. Full details are stated in each promotion's specific terms.
• Game Contributions: Different game types contribute different percentages toward satisfying wagering requirements. Slots typically contribute 100%; live casino and table games may contribute a lower percentage or zero. Contribution rates are stated in the promotion-specific terms.
• Time Limits: All bonuses carry an expiry period within which the wagering requirement must be satisfied. Unmet wagering obligations at the end of the bonus period will result in the bonus and any associated winnings being removed from the account.
• Maximum Bet Rule: While a bonus is active and the wagering requirement is incomplete, a maximum single-bet limit applies. Bets exceeding this limit while a bonus is active may result in the bonus being voided. The maximum bet amount is stated in each promotion's specific terms.
• One Active Bonus: Only one bonus may be active on a cv660 account at any given time. Accepting a new bonus while one is already active may result in the existing bonus being voided.
• Bonus Abuse: cv660 monitors accounts for patterns consistent with bonus abuse, including but not limited to opening multiple accounts to claim the same promotion, using automated or scripted gameplay, or placing offsetting bets. Any account identified as engaging in bonus abuse will have all bonuses and associated winnings forfeited and may be permanently closed.

cv660 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes will not affect bonuses already accepted and in progress at the time the change is made.

All games available on cv660 are provided by internationally recognised studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game operates according to the rules and Return to Player (RTP) specifications published by the originating studio. cv660 does not modify game logic, RTP values, or random number generation mechanisms.

In the event of a technical malfunction during a game round — including server disconnection, display errors, or bet settlement errors — cv660's recorded server-side data takes precedence over any client-side display. If a malfunction results in an incorrect payout, cv660 reserves the right to void the affected round and refund the stake to the player's account. Winnings paid in error will be reclaimed.

cv660 is not responsible for interruptions to gameplay caused by the player's own internet connection, device hardware, or browser configuration. Players are responsible for ensuring they have a stable connection before commencing gameplay, particularly in live dealer sessions where disconnection may result in an active bet being resolved without player input.

cv660 offers sports betting markets on cricket (including BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers fixtures), football, kabaddi, and other sports as available on the platform. The following conditions apply to all sports betting activity:

• All bets are accepted subject to the odds displayed at the time the bet is confirmed. Odds are subject to change up to the moment of bet confirmation.
• cv660 reserves the right to limit or refuse any bet at its sole discretion, including bets that would result in liability above the platform's stated maximum payout per event.
• In-play bets are accepted subject to live market availability. cv660 accepts no responsibility for bets placed after the relevant event or market has closed.
• In the event of a match being abandoned, postponed, or shortened to the extent that an official result cannot be determined, bets will be settled in accordance with the specific rules for that sport and market type as published in the Sports Betting Rules section of the platform.
• Any bet placed using insider information, in collusion with other players, or as part of a match-fixing arrangement will be voided and the account will be reported to the relevant authorities.

The following conduct is strictly prohibited on cv660 and will result in immediate account suspension, forfeiture of balances, and, where appropriate, reporting to relevant authorities:

• Registering more than one account or assisting another person in doing so.
• Providing false identity information during registration or KYC verification.
• Using the platform if you are under 21 years of age.
• Using software, bots, scripts, or automated tools of any kind to interact with the platform, influence game outcomes, or gain an unfair advantage.
• Exploiting software bugs or errors in the platform — any such bugs must be reported to support immediately; exploiting them constitutes fraud.
• Engaging in collusion with other players, including coordinating bets, sharing hand information in poker variants, or placing offsetting bets across multiple accounts.
• Depositing funds derived from criminal activity or using the platform for money laundering purposes in any form.
• Attempting to reverse-engineer, copy, or otherwise misappropriate any software, data, or intellectual property belonging to cv660 or its game providers.
• Using abusive, threatening, or offensive language in communications with cv660 customer support staff.

cv660 is committed to providing a safe gambling environment. The platform provides the following responsible gaming tools to all registered players, accessible directly from the account dashboard at any time:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts. Reductions take effect immediately; increases are subject to a 7-day cooling-off period.
• Session Time Limits: Set a maximum continuous play session duration after which you will be automatically logged out.
• Reality Checks: Receive periodic in-session notifications displaying elapsed play time and net session result.
• Cool-Off Period: Temporarily suspend access to your account for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the cv660 platform. Self-exclusion takes effect within 24 hours and cannot be reversed for a minimum of 6 months.

If you are concerned that your gambling is becoming a problem, cv660 urges you to use the self-exclusion tool immediately and to seek guidance from a qualified counsellor. Full information on available tools and external support resources is provided on the cv660 Responsible Gaming page. Players must be 21 years or older to use any cv660 service.

All content on the cv660 platform — including but not limited to the website design, software, source code, databases, text, graphics, logos, icons, audio-visual elements, game interfaces, and promotional materials — is the exclusive intellectual property of cv660 or its licensed game providers and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the cv660 platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any part of the cv660 platform or its content without the prior written consent of cv660.

To the fullest extent permitted by applicable law, cv660 and its directors, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or in connection with your use of the platform, including but not limited to:

• Loss of funds resulting from gameplay decisions made by you.
• Interruptions to service arising from scheduled maintenance, unscheduled outages, or third-party infrastructure failures.
• Loss of data, winnings, or account balances resulting from unauthorised access to your account where you failed to maintain adequate credential security.
• Errors in game display arising from your device, browser, or internet connection rather than from cv660's server-side systems.
• Any reliance placed by you on content or information provided on the platform that does not constitute a formal contractual guarantee.

cv660's total aggregate liability to any individual player for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.

cv660 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of KYC verification, account management, fraud prevention, and communications related to your account and promotions you have opted into.

cv660 does not sell personal data to third parties. Personal data is shared with third parties only where necessary to deliver the Services — for example, with KYC verification providers and payment processors — and only to the extent required for those specific purposes. Full details of data handling practices are set out in the cv660 Privacy Policy.

cv660 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email or an in-platform notification at least 7 days before the changes take effect, unless the change is required urgently to address a legal or regulatory obligation, in which case it may take effect immediately.

Your continued use of the cv660 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform and may request account closure by contacting cv660 support. The most current version of these Terms is always available at https://cv660.io/terms-conditions.

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the applicable legal framework governing the provision of online entertainment services in the jurisdiction in which cv660 operates.

In the event of a dispute between you and cv660, you should first contact the cv660 customer support team, who will attempt to resolve the matter informally within a reasonable timeframe. Where a dispute cannot be resolved informally, both parties agree to attempt resolution through a mutually agreed mediation process before initiating any formal legal proceedings.

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms shall continue in full force and effect.

If you have any questions, concerns, or complaints relating to these Terms and Conditions, please contact the cv660 support team using the details below. All communications should be made in English and should include your registered account username or email address to allow us to locate your account promptly.

cv660 is committed to acknowledging all formal complaints within 48 hours and providing a substantive resolution within 14 business days of the complaint being received in full.